General FAQs
How do I know which treatment is right for me?
We recommend starting with a consultation. This allows us to assess your concerns, whether they relate to skin health, body sculpting, hair removal, or lash and brow enhancements. Together, we’ll create a personalized plan tailored to your goals, lifestyle, and budget.
Is a consultation necessary for a new client?
Consultations aren't mandatory for every service but are highly recommended for advanced or customized treatments. You can book services like waxing or lash lifts directly, but consultations offer the best foundation for a tailored experience.
Can I book a consultation and treatment on the same day?
Yes, we’re happy to accommodate this whenever possible. Let us know when scheduling, and we’ll do our best to arrange both on the same day.
Do you offer treatment package?
We don’t offer fixed packages because we prioritize personalization. However, after a consultation, we can create custom packages that align with your specific goals and budget.
When will I start seeing results?
Results vary by treatment. You might see immediate improvements with facials. Advanced treatments like microneedling or body sculpting may take a few weeks as your body or skin adjusts. We'll guide you through what to expect during your consultation.
How often do I need to come?
The frequency of visits depends on your goals and the type of treatment:
- Facials/Skin Therapy: Typically every 4 weeks, but some treatments like HIFU is spaced 3–6 months apart.
- Body Sculpting: Every 1–4 weeks depending on the modality.
- Laser Hair Removal: Every 4–6 weeks during the initial course.
We’ll tailor a schedule to your unique needs.
What payment methods do you accept?
We accept cash, EFTPOS, credit cards.
What if I need to cancel or reschedue my appointment?
We understand that life happens. Please provide at least 24 hours’ notice for cancellations or rescheduling
How can I stay updated on promotions?
Follow us on social media
Do you treat all skin tones, including dark skin?
Skin Treatments
Are there any contraindication for skin treatment?
Certain conditions, like active infections, pregnancy, specific medications (e.g., Accutane), or recent sun exposure, may limit eligibility for some treatments. During your consultation, we’ll review your history and suggest the best options for you.
Can treatments be combined?
Yes, we often combine treatments to enhance results. Examples include:
- Microneedling + LED Light Therapy
- Hydrafacial + Sonophoresis Vitamin Infusion
- Body Sculpting (RF + Fat Cavitation)
We’ll create a custom plan during your consultation.
Do you sell products to complement treatments?
Absolutely! We stock a curated range of cosmeceutical-grade skincare products that are both effective and budget-friendly. These products are handpicked to suit different skin types and maintain your results at home.
Body Sculpting
How do I know if body sculpting is right for me?
Body sculpting is ideal for targeting stubborn fat, improving skin elasticity, or enhancing body contours. It’s not a weight-loss program but a great option for refining your shape. We’ll assess your suitability during your consultation.
Are body sculpting treatments painful?
Most body sculpting treatments are non-invasive and cause little to no discomfort. We’ll ensure your comfort throughout and provide aftercare instructions.
Are results immediate?
Some treatments, like RF skin tightening, provide quick results, while others, like cryolipolysis (fat freezing), take several weeks as your body naturally eliminates fat cells.
Can body sculpting help with loose skin?
Yes! Treatments like RF tightening and HIFU are effective for improving skin firmness and elasticity.
Hair Removal
Are there any contraindication for skin treatments?
Certain conditions, like active infections, pregnancy, specific medications (e.g., Accutane), or recent sun exposure, may limit eligibility for some treatments. During your consultation, we’ll review your history and suggest the best options for you.
How many sessions are needed for hair removal?
Most clients need 6–8 sessions for optimal results, with maintenance as needed. The number of sessions depends on the area and your hair type.
Is hair removal safe for dark skin?
Yes, our advanced diode laser technology is safe and effective for all skin tones. We customize settings to ensure safety and the best results for darker skin.
Other Questions
Can I walk in without an appointment?
We operate by appointment only to ensure personalized care. While we might have last-minute availability, we encourage you to contact us beforehand.
Is parking availble?
Yes, there’s ample street parking near our clinic. We’re also close to a bus stop, with route #623 #624 being the nearest.
How can I contact you?
Due to the nature of our services, we might not always answer calls immediately. The best way to reach us is via email, social media, or text. We’ll respond as soon as possible.
Still Have Questions?
If you didn’t find the answer you were looking for, we’re here to help!
Contact us today to learn more or book your consultation. We can’t wait to assist you on your beauty journey!